Shipping Policy

***Free Shipping Throughout Contiguous USA***

What are Biohackers Den's Shipping times?

Upon placing your order, you'll promptly receive an order confirmation email. This signifies that we've received your order and pre-authorized your credit card for the purchase. Our fulfillment process kicks off as soon as we receive your order. Typically, all orders are processed and shipped within 1-2 business days. Transit times vary between 3-5 business days.

Order Shipment:

Within 24 hours of your order leaving the warehouse, we'll email you tracking information to the address provided during checkout. If, after six business days from your order, you haven't received tracking details, feel free to reach out to us at support@biohackersden.com.

Shipping Options:

Our standard shipping is typically complimentary and takes around 5-7 days from order submission to doorstep delivery. While this option suffices for most orders, alternative shipping methods are available. For instance:

- Threshold Shipping: Your item is delivered to your porch or a sheltered/garage area.
- White Glove Delivery: This premium service involves bringing the item into your room of choice, performing minor assembly, and removing all packaging materials from your premises.

For more details on these shipping options, feel free to contact us before placing your order.

Do we ship Internationally?

The majority of our products can be shipped internationally. For shipments outside the US that require a shipping estimate, please reach out to us, and we will generate a personalized quote for you. Kindly be aware that any additional import/export taxes or customs duties will be the responsibility of the customer (including Canada). Biohackers Den holds no liability for import/export taxes associated with international shipping, nor for any customs duties or other taxes incurred during international shipments. Certain products are subject to restrictions and may only be shipped within the USA. For inquiries regarding the international shipment beyond contiguous USA and eligibility of specific products, please contact us via email at support@biohackersden.com.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SITE.